It's been quite a while since I've blogged about Lync. I've been a very busy boy trying to finish renovating my basement before the weather turns too nice to be stuck indoors. Thankfully, the crappiest spring I can remember has allowed me to get a lot done. Between that and my day job, it hasn't left me with much free time or energy to blog.
Last night, I was helping a client complete their migration from a legacy PBX to Lync Enterprise Voice. Their receptionist was going to use the Lync Attendant Console to manage incoming calls via a simple Response Group. Since there were a few people who rotated into the receptionist role throughout the day, we needed a simple way to ensure that calls would only go to the person currently on reception duties.
Last night, I was helping a client complete their migration from a legacy PBX to Lync Enterprise Voice. Their receptionist was going to use the Lync Attendant Console to manage incoming calls via a simple Response Group. Since there were a few people who rotated into the receptionist role throughout the day, we needed a simple way to ensure that calls would only go to the person currently on reception duties.
