Just got back from another amazing Lync Conference, this time at Aria in Las Vegas. It was great to see all my Lync buddies from around the ...

Since moving the Optimizer back-end to a SQL database and enabling Microsoft authentication, its allowed me to explore adding new features n...

I'm excited to say that I'll be presenting two sessions on Lync Enterprise Voice Best Practices at LyncConf14 in Las Vegas. These...

Recently, we moved the Lync 2013 file share for an enterprise pool to a new location that was more resilient than the original. Everything s...

UPDATE (2015-Oct-02) : The problem has finally been fixed!  Took nearly 2 years, but here's a link to the KB article . The fix is in the...

I was at a client setting up a brand-spanking new Lync 2013 deployment on Windows 2012.  I was setting up two pools in two datacenters. The...

Since the move to use authentication in the Lync Dialing Rule Optimizer, I've been busy working behind the scenes to prepare the back-en...

Location-based routing is a relatively new addition to Lync 2013.  It wasn't part of the initial release, but the first cumulative updat...

Ever since its inception, the Lync Dialing Rule Optimizer has been totally free for use by anyone. I've always just assumed that people...

Introduction A few long-asked for features in the Lync Dialing Rule Optimizer are the ability to modify the rule naming convention used f...