It was recently brought to my attention that some of the normalization rules created by the Lync Dialing Rule Optimizer in certain cases w...

If you use Lync Response Groups, you have probably noticed the lack of any built-in holiday definitions for any country. Setting these up yo...

I came across an issue recently where a North American company had deployed Enterprise Voice using the  Lync Dialing Rule Optimizer .  Outbo...

The Central Management Store (CMS) stores a copy of the entire Lync topology for your deployment.  Every server has a copy of the CMS, but t...

I'm always looking for input from the community about things they'd like to see in the Lync Dialing Rule Optimizer .  I met Pat Rich...

When the full suite of Lync mobile clients first came out, the Android experience was less than thrilling.  One key feature missing was the ...

Many companies assign extensions to their users rather than dedicating a full external phone number.  In companies with thousands of users, ...

Over the past while, I've come across several Enterprise Edition Lync deployments done by other companies that utilized hardware load ba...

I got accepted into the Microsoft MVP program for Lync a few weeks ago, and have just booked passage to my very first MVP Summit in Seattle...

If you're following the Technet articles on how to setup your edge server, you will eventually get to the point where you have to setup ...