tag:blogger.com,1999:blog-2156539095375223979.post8689938140500332943..comments2024-03-20T03:35:01.157-04:00Comments on Ken's Unified Communications Blog: Lync Enterprise Voice Best Practices - NormalizationKen Laskohttp://www.blogger.com/profile/14298995806059683301noreply@blogger.comBlogger78125tag:blogger.com,1999:blog-2156539095375223979.post-8202376430387176092014-09-11T09:51:44.387-04:002014-09-11T09:51:44.387-04:00Try this instead (no squiggly brackets)
(\d+)(\\|\...Try this instead (no squiggly brackets)<br />(\d+)(\\|\/)(\d+) --> $1$3Ken Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-28010563575457199822014-09-11T08:57:57.858-04:002014-09-11T08:57:57.858-04:00Hello Ken,
I tried to set the "+" and t...Hello Ken,<br /><br />I tried to set the "+" and the "*". Both are not working: <br /><br />(\d{*})(\\|\/)(\d{*}) --> $1$3<br /><br />Any idea? <br /><br />Thanks <br />Regards Markus Wieselhttps://www.blogger.com/profile/08478500399908724834noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-2651621200202054602014-09-11T08:08:27.601-04:002014-09-11T08:08:27.601-04:00This comment has been removed by the author.Wieselhttps://www.blogger.com/profile/08478500399908724834noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-9628839144555265062014-09-08T09:20:05.793-04:002014-09-08T09:20:05.793-04:00Instead of a *, I would do a +. * means "0 o...Instead of a *, I would do a +. * means "0 or more numbers", where + means "1 or more numbers"Ken Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-77062628969155483432014-09-08T09:06:19.552-04:002014-09-08T09:06:19.552-04:00Thanks Ken,
that is working ;-)
But just a littl...Thanks Ken,<br /><br />that is working ;-) <br />But just a little fix that I have to do. <br />Can I do instead of the "4" numbers at the beginning and the "5" numbers on the end, a "*" => So that it doesn't matter how long the number is? <br /><br />Thanks <br />Regards Markus Wieselhttps://www.blogger.com/profile/08478500399908724834noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-67520608857844104222014-09-08T08:42:41.287-04:002014-09-08T08:42:41.287-04:00Lync doesn't seem to like backslashes in phone...Lync doesn't seem to like backslashes in phone numbers. I haven't tried this, but you could try a norm rule like this: (\d{4})(\\|\/)(\d{5}) -> $1$3<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-59400485423091007292014-09-08T08:28:57.696-04:002014-09-08T08:28:57.696-04:00Hello Ken,
I am searching a normalisation rule fo...Hello Ken,<br /><br />I am searching a normalisation rule for the following number xxxx\xxxxx or xxxx/xxxxx<br />(real number f.e.: 0681\98915194 )<br />The problem is the backslash, slash. <br />Do you have any idee how I can get this work? <br /><br />Thanks <br />Regards Markus Wieselhttps://www.blogger.com/profile/08478500399908724834noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-29312704306714217092013-02-16T16:03:39.235-05:002013-02-16T16:03:39.235-05:00Hi Ken,
Thanks for this great post.
i have Lync ...Hi Ken,<br /><br />Thanks for this great post.<br /><br />i have Lync deployment where each user has DDI with Extension and extension is not part of DDI. for e.g user1 Line uri is tel:+442097653001;Ext=52111 and user2 Line uri is tel:+442097653002;Ext=52112.<br /><br />Lync users want to call other user by dialing extension 52111 and these are 300 odd users.<br /><br />do i have to create 300 normalization rule for this ? or can we create few NR to normalized all extensions?<br /><br />Note: DDIs are in 1 block like +442097653001 to +442097653300 <br /><br />Thanks in advance.Techiblognoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-88015065419552329582013-02-14T15:25:25.593-05:002013-02-14T15:25:25.593-05:00Hi
to make situation even worse, we are planning t...Hi<br />to make situation even worse, we are planning to integrate our Lync with our mobile operator, meaning that there are about 1000 users with random mobile numbers. These would need to have also extensions for internal calling (we have also old analog phones connected to Lync via gateways). For sure it is impossible to manage 1000 separate lines in multiple dial plans.<br />The extension part would be unique within our domain, so would it be possible to write some MSPL or other code to lookup the normalized number using the extension as the search key?<br />Any ideas greatly appreciated.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-56676051294626197532013-02-14T11:17:28.337-05:002013-02-14T11:17:28.337-05:00Hi Ken,
Thanks for this great post.
i have Lync ...Hi Ken,<br /><br />Thanks for this great post.<br /><br />i have Lync deployment where each user has DDI with Extension and extension is not part of DDI. for e.g user1 Line uri is tel:+442097653001;Ext=52111 and user2 Line uri is tel:+442097653002;Ext=52112.<br /><br />Lync users want to call other user by dialing extension 52111 and these are 300 odd users.<br /><br />do i have to create 300 normalization rule for this ? or can we create few NR to normalized all extensions?<br /><br />Note: DDIs are in 1 block like +442097653001 to +442097653300 <br /><br />Thanks in advance.Techiblognoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-43659659006329453822013-02-13T15:19:29.517-05:002013-02-13T15:19:29.517-05:00I've never gotten around to that. Life/work h...I've never gotten around to that. Life/work has just been too busy. Still on my list of things to do.<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-21005917524005642692013-02-13T07:19:18.624-05:002013-02-13T07:19:18.624-05:00Hi
Great blog,
Did you create a program that is ab...Hi<br />Great blog,<br />Did you create a program that is able to accepts a CSV file with DIDs and corresponding extensions and outputs the Powershell commands???<br /><br />Let me know<br />Abdulp@hotmail.co.ukAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-1944819465180330452013-02-07T01:47:19.686-05:002013-02-07T01:47:19.686-05:00Hi Kenan,
Thanks for writing such great blogs.
W...Hi Kenan,<br /><br />Thanks for writing such great blogs.<br /><br />We are planing to use Lync Enterprise Solution in India.So Please suggest how i caode is +91.<br /><br />Thanks:<br />Amit Sharma <br />amitsharmakp@gmail.comAmit Sharma https://www.blogger.com/profile/16525414180404495571noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-65685621734901360162013-01-22T08:10:11.962-05:002013-01-22T08:10:11.962-05:00Hi Ken,
I was just having trouble getting those n...Hi Ken,<br /><br />I was just having trouble getting those numbers normalized so they would display properly in the Lync contact cards. I tried your rule and it appears to have normalized all the remaining numbers that I wasn't able to do on my own. Thanks very much for the help and quick response. <br /><br />Much Appreciated,<br />DougAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-82609366760826466022013-01-21T18:18:36.956-05:002013-01-21T18:18:36.956-05:00Hey Doug,
What exactly are you having trouble with...Hey Doug,<br />What exactly are you having trouble with? Are you needing a way to normalize those to E.164? If so, try this:<br /><br />^(\d{10})\D+(\d*)$ --> $1;ext=$2 Ken Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-69413716202438005142013-01-21T14:12:31.275-05:002013-01-21T14:12:31.275-05:00Hi Ken,
I have still having trouble with some ext...Hi Ken,<br /><br />I have still having trouble with some extensions that are different. Any help would be greatly appreciated as your article has already helped me alot. <br /><br />604xxxxxxx X-225<br />(418) xxx-xxxx poste 2320<br />(418) xxx-xxxx # 6484<br /><br />Thanks in advance,<br />DougAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-9402100088863831872013-01-03T09:48:00.555-05:002013-01-03T09:48:00.555-05:00Hey Santosh,
Sure is possible. I'm assuming y...Hey Santosh,<br />Sure is possible. I'm assuming you want to block everyone from dialing numbers in certain countries. Modify your international route to accomplish this. If your international route is currently this (which is what is set by the Optimizer):<br /><br />^\+[2-9]\d{6,14}$ <br /><br />Say you want to block calls to countries that have 44 or 33 as their country code. Then you just have to modify the international route to the following:<br /><br />^\+(?!44|33)[2-9]\d{6,14}$<br /><br />Ta da! Calls to those countries will now be blocked for all.<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-21571601659131885162012-12-30T01:42:17.775-05:002012-12-30T01:42:17.775-05:00Hi Ken,
is it possible to block international cal...Hi Ken,<br /><br />is it possible to block international calling for certain countries via Lync Dial Plan/Normalization rules?<br />Santoshhttps://www.blogger.com/profile/15259596629628155631noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-8888974634351155812012-12-12T17:24:34.224-05:002012-12-12T17:24:34.224-05:00That answers that. Thanks Ken.That answers that. Thanks Ken.Austinnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-49621576664799267312012-12-12T08:44:53.088-05:002012-12-12T08:44:53.088-05:00Hi Tim,
When you're adding the 9, are you stri...Hi Tim,<br />When you're adding the 9, are you stripping the 1 as well for 416 calls (assuming 416 is local)?<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-10648588391877358432012-12-12T08:43:50.030-05:002012-12-12T08:43:50.030-05:00Austin,
What's probably happening is that your...Austin,<br />What's probably happening is that your PBX isn't sending the SIP 200 OK signal to Lync until after the authcode is entered. So, without the 200 OK, Lync won't send any DTMF tones that you press. If you can get your PBX to send a 200 OK to Lync before the authcode entry, then this should work. Another long shot would be to see if you can get your PBX to disable early media (but I doubt that will work).<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-3337085582620028472012-12-10T14:10:00.987-05:002012-12-10T14:10:00.987-05:00After, our standard LD phone call goes as follows:...After, our standard LD phone call goes as follows:<br /><br />Dial 9 for outside line<br />Enter number<br />Call hits carrier who returns tone<br />User enters 4 digit dept. based auth code<br />Carrier connects callAustinnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-86225463978668501462012-12-07T15:03:46.974-05:002012-12-07T15:03:46.974-05:00Hi Ken,
We have a legacy PBX and for external cal...Hi Ken,<br /><br />We have a legacy PBX and for external calls, we need to add 9. We've created the translation trunk rule to add 9 to external numbert (example: 9416xxxxxx) but it doesn't work. Not sure why we missed here. Do you have any idea? Please let me know if you need more info.<br /><br />Thanks,<br />TimAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-58912512126021214522012-12-07T13:02:03.221-05:002012-12-07T13:02:03.221-05:00Hey Austin,
For your authcodes, does the user have...Hey Austin,<br />For your authcodes, does the user have to dial the authcode first, or after they dial the phone number?<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-80929296142465192462012-12-06T15:20:41.682-05:002012-12-06T15:20:41.682-05:00Ken,
Is there a way to dial provider auth codes u...Ken,<br /><br />Is there a way to dial provider auth codes using Lync? When a user on our system dials out they are prompted for a department auth code that our accounting department uses for internal billing. On a phone attached to our PBX a user can dial the 4 digit code and then the call will be placed, but on Lync it doesn't seem to send out the DTMF until after a call is established, so IVR systems work fine and I can hear the key presses on a call between Lync and my mobile phone, but I can't get past the auth code when dialing a standard LD call. Any help you can provide would be greatly appreciated.Austinnoreply@blogger.com