tag:blogger.com,1999:blog-2156539095375223979.post4169404967746831754..comments2024-03-20T03:35:01.157-04:00Comments on Ken's Unified Communications Blog: Configuring Ringback in Lync Response GroupsKen Laskohttp://www.blogger.com/profile/14298995806059683301noreply@blogger.comBlogger21125tag:blogger.com,1999:blog-2156539095375223979.post-33584774610407504782019-03-20T06:42:35.783-04:002019-03-20T06:42:35.783-04:00That solution is very poor. In this case the call ...That solution is very poor. In this case the call is already connected and the caller gets charged for hearing a ringtone sound... I hate skype for business for this papercuts. It will never be a real telephone system like Avaya & co.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-67741619016243691882013-10-31T22:43:02.530-04:002013-10-31T22:43:02.530-04:00The link should work properly now.The link should work properly now.Ken Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-62389329506613913402013-10-31T22:27:18.625-04:002013-10-31T22:27:18.625-04:00Do you have an updated link? Do you have an updated link? Jameelnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-75464411762564210332013-06-24T15:15:13.923-04:002013-06-24T15:15:13.923-04:00Excellent, thanks alot for this post. The file wor...Excellent, thanks alot for this post. The file worked great.RJnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-89235822417768501422013-02-05T08:45:14.394-05:002013-02-05T08:45:14.394-05:00Ken,
Thanks for this post! Do you have a Europe ri...Ken,<br />Thanks for this post! Do you have a Europe ringback tone? <br /><br />Thanks a lot.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-57184134278720391252012-06-21T19:28:37.466-04:002012-06-21T19:28:37.466-04:00great article! I tried using a wav file that was n...great article! I tried using a wav file that was not in the proper format with a ringback. While it sounded fine when called from Lync, it was extremely poor quality from a traditional phone. Thanks for providing the wav file.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-84467359310383758582012-03-22T23:30:08.017-04:002012-03-22T23:30:08.017-04:00Thanks for this Ken. Was trying to figure out how...Thanks for this Ken. Was trying to figure out how to solve this for a customer, ran across this post and it worked perfectly. Really nice to include the .wav file for download as well, much appreciated.Brian Hadfieldhttps://www.blogger.com/profile/10620831581627430007noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-19695872681863761572011-12-05T23:51:45.584-05:002011-12-05T23:51:45.584-05:00Thank you so much, This was exactly what I needed....Thank you so much, This was exactly what I needed.Christopher Robertsnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-45633684004912947302011-11-10T12:38:09.041-05:002011-11-10T12:38:09.041-05:00Thanks Ken,
That did the trick, well to a degree,...Thanks Ken,<br /><br />That did the trick, well to a degree, it would've help if the distribution list in exchange had all the users added to it :S <br /><br />If you haven't guessed already i did not build the system, it was done by a previouse employee who decided to leave and i got told on monday i need to make it work by friday. Anyhoo, tomorrow is friday and the system is fully working and ready to go, phew! I think i should go get certified now, looks like there is good money being paid for lync admins.<br /><br />All thanks your forum and some a couple others here and there!<br /><br />Thanks Ken! you saved me with those few snags!<br /><br />Keep well,<br /><br />MLAAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-21680980162450992022011-11-10T10:11:02.307-05:002011-11-10T10:11:02.307-05:00Hey MLA,
Yep, you suspect correctly! Longest idle...Hey MLA,<br />Yep, you suspect correctly! Longest idle will ring the one person who's been sitting around without talking to someone the longest. Parallel will ring everyone at once.<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-29638100760281103112011-11-10T10:07:25.138-05:002011-11-10T10:07:25.138-05:00Ken
i'm the crazy type not the angry type ;)...Ken <br /><br />i'm the crazy type not the angry type ;) I don't get angry i get even.<br /><br />It's currently setup to Longest Idle... to ring all extentions in that group i suspect you going to tell me it should be set to parallel?<br /><br />MLA (i like that!)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-57339073788760312502011-11-10T09:04:59.998-05:002011-11-10T09:04:59.998-05:00Hey MLA,
Are you mad as in angry or mad as in craz...Hey MLA,<br />Are you mad as in angry or mad as in crazy? :) What is the routing method you've got the group set for?<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-76317101602523940952011-11-10T06:34:27.724-05:002011-11-10T06:34:27.724-05:00Ken you're a legend! thanks that sorted me rig...Ken you're a legend! thanks that sorted me right out.<br /><br />Another question if ok... The Workflow is now poerfect as i want it with our custom recordings and now ringback! but i am having a problem with the response groups or should i say understaning it, at the moment from the workflow there is a group which i have set in the lync control panel to ring all people that group at the same time but it doesn't seem to ring everybody at the same time but instead it will randomly select 1 person in that group and ring only them, is this due to me not having setup a hunt group correctly for that reponse group?<br /><br />Thanks again!<br /><br />Mad Lync AdminAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-72866844189822589732011-11-09T15:32:24.532-05:002011-11-09T15:32:24.532-05:00Hey Mad Lync Admin,
In the Lync Control Panel, go ...Hey Mad Lync Admin,<br />In the Lync Control Panel, go to <strong>Response Groups - Workflow - Create or edit a workflow</strong>. You assign the ringback tone WAV file where you configure Music on Hold.<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-72163454376437970432011-11-09T12:28:12.388-05:002011-11-09T12:28:12.388-05:00Ken,
Where on Gods green earth do i change this r...Ken,<br /><br />Where on Gods green earth do i change this ringback tone on the lync server?<br /><br />Thanks,<br /><br />Mad Lync AdminAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-72483638115847266982011-09-01T07:05:41.772-04:002011-09-01T07:05:41.772-04:00Wow, about time someone posted this. Having partic...Wow, about time someone posted this. Having participated in the ringback craze for a while (I admit it! :) ), I have been wondering if it was possible to set it up the way you did. I am going <a href="http://www.ect-ringback.com/Products/Ring_Back_Tone_Service.html" rel="nofollow">to keep that specific ballad</a> ringback tone just for when my girl is calling, though.Mikeandhisbikenoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-39499292980580093632011-08-26T09:44:32.998-04:002011-08-26T09:44:32.998-04:00I was going to suggest Audacity. Glad you got it ...I was going to suggest Audacity. Glad you got it to work. And there's no way to adjust volume using Powershell at this time.<br /><br />KenKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-78293468800266806482011-08-25T17:15:13.480-04:002011-08-25T17:15:13.480-04:00Actually I was able to use Audacity to edit the fi...Actually I was able to use Audacity to edit the file's volume, but I would be interested to know if there's a quick way to do it using Lync powershell. Thanks again!Shawn Welkernoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-79605199597448191102011-08-25T15:40:14.571-04:002011-08-25T15:40:14.571-04:00Ken,
Great job on this simple fix. The only thing...Ken,<br /><br />Great job on this simple fix. The only thing I notice is that when I call in, the ringing in your file is louder than the initial ring (and, if I forward it to another number, any subsequent rings). Maybe a simple questions, but can I edit the file to lower the volume, or is there another way to set the volume in Lync?<br /><br />Thanks,<br />ShawnShawn Welkerhttp://www.internetwerx.comnoreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-12399227347892780842011-07-11T18:51:36.995-04:002011-07-11T18:51:36.995-04:00Hey Matt,
This post didn't have anything to do...Hey Matt,<br />This post didn't have anything to do with Exchange, but hey, whatever. I don't have an Exchange environment to test with right now, but try this for starters:<br /><br />Get-UMMailbox -ResultSize Unlimited | Name, ExtensionsKen Laskohttps://www.blogger.com/profile/14298995806059683301noreply@blogger.comtag:blogger.com,1999:blog-2156539095375223979.post-78578802844241454112011-07-11T14:11:52.083-04:002011-07-11T14:11:52.083-04:00Ken
DO you have a few minutes to answer some basi...Ken<br /><br />DO you have a few minutes to answer some basic Exchange 2010 UM Dial issues? <br /><br />We are trying to change from a 4 digit dial plan to an 8 digits. Can we pull a report that lists all of the extensions of all users?MattAghedohttps://www.blogger.com/profile/12620759316553539739noreply@blogger.com