Monday, December 20, 2010

Lync Enterprise Voice Best Practices - E.164 Formatting

For all the strengths of Lync in the Enterprise Voice department, there doesn't seem to be a lot of practical advice is how to properly design voice routing. Everytime I have to design voice routing for a client, I constantly end up second-guessing myself on the best way to go about it.  Microsoft's assistance in this area has improved since the OCS R2 days, but administrators are still left to their own devices when it comes down to the nitty-gritty details like:
  • Internal phone number formatting and normalization
  • How to best configure routes and PSTN usages
For the first bullet point, administrators can struggle with questions like "What format should I store numbers in Active Directory?", and "How should I normalize phone numbers inputted by users"

Tuesday, December 14, 2010

Finally! Exchange 2010 OWA Redirect Bug Fixed!

Ever since the release of Exchange 2010 SP1, there have been numerous reports of users being prompted that they have to be redirected to another server, instead of the silent redirect that had worked like a charm until SP1.  I blogged about this in September after I experienced the issue for myself.  Since then, it's been one of the most-read pages on my blog.

I've just received word that the issue has finally been fixed in Exchange 2010 SP1 Rollup 2.  This KB article describes the issue and the confirmation that it's been fixed by RU2.

You can get Rollup 2 here.